International Calling

With Twigby International Calling, you can make calls to over 80 countries including Canada, India, UK, and Mexico. The minutes included in your talk plan are available to make calls to the United States or any of the countries listed below. Once you finish your phone call, the minutes used are simply deducted from your plan.

As a reminder, International Calling to these countries requires that you place these calls from within Twigby’s U.S. coverage area.

How to Place an International Call

To make a call to an approved Twigby International Destination, follow these instructions.

Calling Canada and the Caribbean

For calls to Canada, Bermuda, and Mariana Islands, these calls do not require 011 or a country code. You would follow the steps below:

  1. Dial access number (903) 212-0212
  2. Enter the 10-digit phone number

After making the call, you will hear one of the following messages:

  • If the number entered is to an approved international destination, the caller will hear: "Please hold while we connect your call."
  • If the number entered is valid, but not on the approved destination list, the caller will hear: "This service does not allow calls to the number you have entered."
  • If the number entered is not valid, the caller will hear: "The number you entered is not valid"

If you get either one of the invalid messages, you will be taken back to the first voice prompt 3 times before the call is disconnected.

Calling All Other Countries

For all other international calls, you will need their country code. To call all other countries, you would follow the steps below:

  1. Dial access number (903) 212-0212
  2. Dial 011
  3. Dial country code
  4. Dial phone number

After making the call, you will hear one of the following messages:

  • If the number entered is to an approved international destination, the caller will hear: "Please hold while we connect your call."
  • If the number entered is valid, but not on the approved destination list, the caller will hear: "This service does not allow calls to the number you have entered."
  • If the number entered is not valid, the caller will hear: "The number you entered is not valid"

If you get either one of the invalid messages, you will be taken back to the first voice prompt 3 times before the call is disconnected.

Below, you will find the international calling destinations available.

Country Cellular Landline
Algeria  
American Samoa
Andorra  
Angola  
Argentina
Aruba  
Australia
Bangladesh
Belgium  
Bermuda
Bhutan
Brazil
British Virgin Islands
Brunei
Bulgaria  
Cambodia
Canada
Chile
China
Colombia
Costa Rica
Croatia  
Cyprus  
Czech Republic
Denmark
Dominican Republic  
Egypt  
Estonia  
Faroe Islands
France  
French Guiana  
Germany
Gibraltar  
Greece  
Guadeloupe
Guam
Guatemala  
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy  
Japan
Kazakhstan  
Kuwait
Laos
Liechtenstein  
Macao
Malaysia
Mariana Islands
Martinique  
Mauritius  
Mexico
Monaco  
Mongolia
Morocco  
Namibia
Netherlands Antilles - Curacao  
New Zealand
Nigeria  
Norway
Pakistan
Panama  
Paraguay
Peru
Poland  
Portugal  
Puerto Rico
Romania
Russia  
Singapore
Slovakia
South Korea
Spain  
Sweden
Switzerland  
Taiwan  
Thailand
Turkey  
United Kingdom
Uruguay  
US Virgin Islands
Venezuela  
Vietnam


Guidelines to International Calling

Click here to see complete International Long-Distance Consumer Agreement.

  1. Countries available are subject to change at any time without prior notice.
  2. Calls are restricted to 15 destination phone numbers during your Twigby monthly billing period.
  3. The International Long-Distance partner has right to limit excessive or inappropriate use.
  4. Expires thirty-one (31) days after Activation and/or Renewal of service plan and can only be utilized while Twigby Plan is in active status.

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