International Calling

With Twigby Mobile International Calling, you can make calls to over 80 countries including Canada, India, UK, and Mexico. The minutes included in your plan are available to make calls to the United States or any of the countries listed below.

When placing these calls, be sure you're within Twigby Mobile's U.S. coverage area or if you are traveling abroad, ensure that you have Wi-Fi calling and texting enabled and connected. While abroad and connected to Wi-Fi, your phone will work just like it does in the U.S. To learn more about Wi-Fi calling and texting and how to enable it, click here.

 

How to Place an International Call

To make a call to an approved Twigby Mobile International Destination, follow these instructions.

 

Calling Canada and the Caribbean

For calls to Canada, Bermuda, and Mariana Islands, these calls do not require 011 or a country code. You would follow the steps below:

  1. Enter the 10-digit phone number

After making the call, you will hear one of the following messages:

  • If the number entered is to an approved international destination, the caller will hear: "Please hold while we connect your call." Don't worry, the number that is shown to the person you're calling is your phone number.
  • If the number entered is valid, but not on the approved destination list, the caller will hear: "This service does not allow calls to the number you have entered."
  • If the number entered is not valid, the caller will hear: "The number you entered is not valid"

If you get either one of the invalid messages, you will be taken back to the first voice prompt 3 times before the call is disconnected. 

 

Calling All Other Countries

For all other international calls, you will need their country code. To call all other countries, you would follow the steps below:

  1. Dial 011
  2. Dial country code
  3. Dial phone number

After making the call, you will hear one of the following messages:

  • If the number entered is to an approved international destination, the caller will hear: "Please hold while we connect your call." Don't worry, the number that is shown to the person you're calling is your phone number.
  • If the number entered is valid, but not on the approved destination list, the caller will hear: "This service does not allow calls to the number you have entered."
  • If the number entered is not valid, the caller will hear: "The number you entered is not valid"

If you get either one of the invalid messages, you will be taken back to the first voice prompt 3 times before the call is disconnected.

Below, you will find the international calling destinations available.

 

Country/Location Cellular Landline
Algeria   
American Samoa 
Andorra   
Angola   
Argentina 
Aruba   
Australia 
Bangladesh 
Belgium   
Bermuda 
Bhutan
Brazil 
British Virgin Islands 
Brunei 
Bulgaria   
Cambodia 
Canada 
Chile 
China 
Colombia 
Costa Rica 
Cyprus   
Czech Republic 
Denmark 
Dominican Republic   
Egypt 
Estonia   
Faroe Islands 
France   
French Guiana   
Germany   
Gibraltar   
Greece   
Guadeloupe 
Guam 
Guatemala   
Hong Kong 
Hungary 
Iceland 
India 
Indonesia 
Iran  
Ireland 
Israel 
Italy   
Japan 
Kazakhstan   
Kuwait 
Laos 
Liechtenstein   
Macao 
Malaysia 
Mariana Islands 
Martinique   
Mauritius   
Mexico
Monaco   
Mongolia 
Morocco   
Namibia 
Netherlands Antilles - Curacao   
New Zealand 
Nigeria   
Norway 
Pakistan 
Panama   
Paraguay 
Peru 
Poland   
Portugal   
Puerto Rico 
Romania 
Russia   
Singapore 
Slovakia 
South Korea 
Spain   
Sweden 
Switzerland   
Taiwan   
Thailand 
Turkey   
US Virgin Islands 
United Kingdom 
Uruguay   
Venezuela   
Vietnam 

 

Guidelines to International Calling

Click here to see complete International Long-Distance Consumer Agreement.

  1. Countries available are subject to change at any time without prior notice.
  2. Calls are restricted to 15 destination phone numbers during your Twigby monthly billing period.
  3. The International Long-Distance partner has right to limit excessive or inappropriate use.
  4. Expires thirty-one (31) days after Activation and/or Renewal of service plan and can only be utilized while Twigby Plan is in active status.

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