Apple iPhone iOS Guide

To activate your Apple iPhone, simply insert the SIM card. If you purchased your iPhone from Twigby, your SIM card is already pre-installed in your phone.  After 3-5 minutes, your iPhone will show a message stating “iPhone Activated.” If it does not activate automatically, please follow these steps:

  1. From the home screen, tap Phone.
  2. On the keypad, dial ##873283# and tap Call.
  3. Tap OK.
  4. Your device will search for profile updates and install them.
  5. Tap OK.
  6. Press the Home button. You’ve now updated the data profile.

Need additional help? We are here for you!

If you need help or have questions about activating your service, simply click the orange “Chat Now” button at the bottom of the screen. Our Customer Support Team is available for live chat from 7am until 9pm (CST) Monday through Friday and from 10am until 6pm (CST) Saturday and Sunday.


To access the full iPhone iOS user guide:

  1. From the home screen, tap iBooks.
  2. Tap Search at the bottom of the screen.
  3. Tap in the search box at the top to type “iPhone User Guide.”
  4. Find the version of iOS installed on your phone and tap GET. (To find out what version of IOS is installed on your phone go to Setting>General>About>Software Version)  
  5. Use Touch ID or your Apple password to begin download.
  6. Once it is installed, you can access the user guide under the Library tab.