Overage Protection

With Twigby’s Overage Protection, you can prevent overage charges!  With Overage Protection ON, you can rest easy in knowing that you will never exceed the limits of your calling plan. If you turn Overage Protection OFF, you are simply charged the difference of the next highest plan.  You have complete control and best of all – Twigby provides this service for free!

Example of Overage Protection – Voice

Let's say you select the 200 minute voice plan for $9 per month and you use 200 minutes:

  • With Overage Protection On: Your voice service will be temporarily suspended until the first day of the next bill cycle.
  • With Overage Protection Off: When you use all the minutes at your current level, you will automatically move to the next highest minute plan and be charged the difference of the two plans.

Note: Regardless of Overage Protection being on or off, you will continue to have unlimited texting for free!

Example of Overage Protection – Data

Let's say you select the 150 MB data plan for $3 per month and you use 150 megabytes:

  • With Overage Protection On: You will have unlimited data (throttled at 64 Kbps) for the remainder of the bill cycle.
  • With Overage Protection Off: When you use all the data at your current level, you will automatically move to the next highest data plan and be charged the difference of the two plans.

 

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