Phone Warranty & Replacement
- Before Returning an Android Smartphone
- Before Returning an iPhone
- Before Returning a Basic or Feature Phone
- What You Need to Know about Twigby Returns, Warranties, and Exchanges
- How do I claim a warranty with Twigby?
- Is there a warranty if I brought my own phone to Twigby?
- How do I order a replacement phone on my account?
- What is the warranty if I have a new Twigby phone?
- What is the warranty if I have a certified Twigby phone?
- What is the warranty if I have a previously owned Twigby phone?
- Does requesting a warranty replacement from Twigby mean I'll automatically get one?
- What if Twigby finds that the damage to my phone isn't covered under warranty after I've sent it back?
- Can I still be charged for a replacement phone once I've sent my original back to Twigby?
- Accessory Return Policy
- Twigby Acknowledgement Form