Manage Your Account
- How do I update my account PIN?
- Text Message and Email Notifications You Would Receive from Twigby
- How do I manage my account in Self Care?
- What is Self Care?
- How do I login to my Twigby account?
- How do I turn text message notifications on or off?
- What happens if I go over my data limit?
- When will I know what my new phone number is?
- When does my bill cycle end?
- How can I turn data off and on?
- How can I keep track of my usage from month to month?
- How do I change my calling or data plan and overage protection option?
- How do I use the call forwarding feature on my Twigby phone?
- How do I add a new line to my account?
- How do I change phones?
- My phone is lost or stolen. What should I do?
- How do I set up call forwarding?
- How can I turn off text messaging?
- How can I turn voice service (calls) off for my phone?
- What does it mean to "suspend" a line?
- How can I change my email/account username?
- How do I set up and access my voicemail?
- What is the difference between service address, billing address and account address?
- Why should I add a PIN or have security questions setup for my account?
- How do I transfer my contacts?
- It shows that I have coverage at home, but what about when I go on vacation?
- Why should I use Wi-Fi as much as possible?