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General Questions

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  • How do I check to see if my phone’s software needs to be updated?
  • How do I backup my phone?
  • TwigbyDeals FAQ
  • Two-Factor Authentication FAQ
  • Twigby 6-way Calling
  • Can I still use my phone while traveling outside of the United States?
  • Ways to Extend Your Phone Battery Life
  • How do I set up parental controls for the Google Play Store?
  • What is the easy function and how do I turn it on?
  • How do I block numbers from calling and texting me on my Android?
  • How do I block numbers from calling and texting me on my iPhone?
  • Simple Steps to Transfer Data from Your Old Phone to Your New Twigby Phone
  • How do I set up Google Voice?
  • What does prepaid mean?
  • I have unlimited text but my iPhone says it can't text without data?
  • How do I block outgoing caller ID?
  • How do I setup voicemail on my phone if I brought my own phone to Twigby?
  • Twigby Recommended Apps
  • How Do I Set the Primary Line on My Account?
  • Port Eligibility
  • Why is tethering not working on my phone?
  • Why is hotspot or WiFi tether not working on my phone?
  • Can I pick my own number?
  • What are my shipping options when purchasing from Twigby?
  • I forgot my Twigby password. How can I access my account?
  • 30-day Satisfaction Guarantee
  • What features are included with my service?
  • 411 (directory assistance) information calls
  • My phone didn’t activate… What do I do?
  • What are Twigby Referral Rewards?
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