General Questions
- Twigby Recommended Apps
- How Do I Set the Primary Line on My Account?
- Port Eligibility
- Upcoming Changes to Twigby Referral Rewards Program
- Why is tethering not working on my phone?
- Why is hotspot or WiFi tether not working on my phone?
- Can I pick my own number?
- What are my shipping options when purchasing from Twigby?
- How to complete a Profile & PRL update on a feature phone
- I forgot my Twigby password. How can I access my account?
- 30-day Satisfaction Guarantee
- What features are included with my service?
- 411 (directory assistance) information calls
- My phone didn’t activate… What do I do?
- My Sprint phone hasn't met financial eligibility (FED). What does that mean and what do I need to do?
- What are Twigby Referral Rewards?
- How can I change my number?
- Can I buy phones directly from Apple?
- How do I activate a Windows phone?