General Questions
- How do I check to see if my phone’s software needs to be updated?
- How do I backup my phone?
- Twigby Deals FAQ
- Two-Factor Authentication FAQ
- Twigby 3-way Calling
- Can I still use my phone while traveling outside of the United States?
- Ways to Extend Your Phone Battery Life
- How do I set up parental controls for the Google Play Store?
- What is the easy function and how do I turn it on?
- How do I block numbers from calling and texting me on my Android?
- How do I block numbers from calling and texting me on my iPhone?
- Simple Steps to Transfer Data from Your Old Phone to Your New Twigby Phone
- How do I set up Google Voice?
- What does prepaid mean?
- I have unlimited text but my iPhone says it can't text without data?
- How do I block outgoing caller ID?
- How do I setup voicemail on my phone if I brought my own phone to Twigby?
- Twigby Recommended Apps
- How Do I Set the Primary Line on My Account?
- Port Eligibility
- Why is tethering not working on my phone?
- Why is hotspot or WiFi tether not working on my phone?
- Can I pick my own number?
- What are my shipping options when purchasing from Twigby?
- How to complete a Profile & PRL update on a feature phone
- I forgot my Twigby password. How can I access my account?
- 30-day Satisfaction Guarantee
- What features are included with my service?
- 411 (directory assistance) information calls
- My phone didn’t activate… What do I do?