Get Started
How Do I Start Twigby Service?
- ★ Welcome to Twigby
- What is an IMEI?
- Everything You Need to Know About NewPhoneMall - A Twigby Authorized Phone Retailer
- How do I choose to bring my own phone and get a new number?
- How do I choose to bring my own phone and number?
- How Do I Add a Line?
Manage Your Account
- How do I turn voicemail off?
- How do I update my account PIN?
- Text Message and Email Notifications You Would Receive from Twigby
- How do I manage my account in Self Care?
- What is Self Care?
- How do I login to my Twigby account?
General Questions
- How do I check to see if my phone’s software needs to be updated?
- How do I backup my phone?
- Twigby Deals FAQ
- Two-Factor Authentication FAQ
- Twigby 6-way Calling
- Can I still use my phone while traveling outside of the United States?
Twigby Editorials
- Survey Says: Cell Phone Usage Impacted During COVID-19
- 3 Free Video Chat Apps to Stay Connected with Others
- Affordable Plans for iPhone Users
- The Most Affordable Plan For The New iPhone SE
- Affordable Cell Phone Plans for the Whole Family
- Introducing Twigby's New Smartphone Value Plans - Helping You Save Even More