Phone Warranty and Replacement

Getting Help

• How do I turn off Find My iPhone?
• How do I remove a device lock for a Motorola or HTC phone?
• How do I remove a device lock for a LG phone?
• How do I remove a device lock for a Samsung phone?

Warranty and Replacement

• How does the warranty replacement process work?
• What is the warranty if I have a new Twigby phone?
• What is the warranty if I have a certified Twigby phone?
• What if Twigby finds that the damage to my phone isn't covered under warranty after I've sent it back?
• Can I still be charged for a replacement phone once I've sent my original back?
• Does requesting a warranty replacement mean I'll automatically get one?

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