Phone Warranty & Replacement

Getting Help

• How do I turn off Find My iPhone?
• How do I remove a device lock for a Motorola or HTC phone?
• How do I remove a device lock for a LG phone?
• How do I remove a device lock for a Samsung phone?

Warranty and Replacement

• How do I order a replacement phone on my account?
• What is the warranty if I have a previously owned Twigby phone?
• Twigby Acknowledgement Form
• What You Need to Know about Twigby Returns, Warranties, and Exchanges
• Accessory Return Policy
• How do I claim a warranty?

See all 13 articles