How do I start using the new network?

It's super easy! Just follow these three simple steps:

  1. Log into your Twigby account
  2. Then click on "Account Settings"
  3. Scroll down to "Line Settings (if multiple lines on the account, select the correct line to move to the new network)
  4. You will then see an orange highlighted section that relays if the phone used with that line is compatible or not

If your phone is compatible, in just a couple of clicks, you will be able to order a new SIM card free of charge for the new network.