International Calls to Canada, India, UK, Mexico, and More Included in Every Twigby Plan!

Now you can say hello to your friends and family in Canada, India, UK, Mexico, and more! We are excited to announce that Twigby is now offering international calls to the following countries: Australia, Bermuda, Canada, China, Colombia, Denmark, Hong Kong, Iceland, India, Ireland, Malaysia, Mariana Islands, Mexico, Norway, Singapore, South Korea, Sweden, Thailand, United Kingdom . The best part is that you can make these calls at no additional costs – it’s included in your minute plan!

How it Works

The minutes that you select for your talk plan are available to make any calls to the United States and the countries listed above. Just be sure you’re in the United States when making and receiving the calls. After you finish your phone call, we will simply deduct the number of minutes used to call the international countries from your remaining minutes – just as we do for calls you make to U.S. numbers.

Are you too busy to make your international phone call? Don’t forget that with Twigby’s Unlimited Global Texting, you can still keep in touch with your friends and family in Canada, India, UK, Mexico, and over 180 other countries via text! Just be sure you’re in the United States when sending and receiving the text messages.

Please note that calling and texting international numbers is not available when you are using Wi-Fi Calling and Texting.

How to Place an International Call

With Twigby, you can call international landline and mobile numbers. The minutes used simply deduct from your plan. As a reminder, international calling requires that you place these calls from within Twigby’s U.S. coverage area.

Calling Canada and the Caribbean

For calls to Canada, Bermuda, and Mariana Islands, these calls do not require 011 or a country code. You would follow the steps below:

  1. Dial access number (903) 212-0212
  2. Enter the 10-digit phone number
  3. Press Send

After making the call, you will hear one of the following messages:

  • If the number entered is to an approved international destination, the caller will hear: "Please hold while we connect your call."
  • If the number entered is valid, but not on the approved destination list, the caller will hear: "This service does not allow calls to the number you have entered."
  • If the number entered is not valid, the caller will hear: "The number you entered is not valid"

If you get either one of the invalid messages, you will be taken back to the first voice prompt 3 times before the call is disconnected.

Calling All Other Countries

For all other international calls, you will need their country code. To call all other countries, you would follow the steps below:

  1. Dial access number (903) 212-0212
  2. Dial 011
  3. Dial country code
  4. Dial phone number
  5. Press Send

After making the call, you will hear one of the following messages:

  • If the number entered is to an approved international destination, the caller will hear: "Please hold while we connect your call."
  • If the number entered is valid, but not on the approved destination list, the caller will hear: "This service does not allow calls to the number you have entered."
  • If the number entered is not valid, the caller will hear: "The number you entered is not valid"

If you get either one of the invalid messages, you will be taken back to the first voice prompt 3 times before the call is disconnected.

Below, you will find the international calling destinations available and their country code.

Australia - 61

China - 86

Colombia - 57

Denmark - 45

Hong Kong - 852

Iceland - 354

India - 91

Ireland - 353

Malaysia - 60

Mexico - 52

Norway - 47

Singapore - 65

South Korea - 82

Sweden - 46

Thailand - 66

United Kingdom - 44

Why did we do this?

At Twigby, customer satisfaction is our first and second priority. Our customers spoke up about wanting to be able to make calls to their loved ones outside the United States and we listened. We hope this enhancement brings you closer to your friends and family in Australia, Bermuda, Canada, China, Colombia, Denmark, Hong Kong, Iceland, India, Ireland, Malaysia, Mariana Islands, Mexico, Norway, Singapore, South Korea, Sweden, Thailand, United Kingdom.

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