Samsung Galaxy S9

Scroll to the bottom of the page to download Samsung Galaxy S9 User Guide

Steps to activate your Twigby Samsung Galaxy S9

  1. Turn the device on by pressing the Power/Lock
  2. Swipe the screen to unlock the device.
  3. The Hands-Free Activation process will begin automatically. Once the device is activated, tap OK.
  4. The device will update the PRL. When finished, tap OK.
  5. The device will check for Firmware Updates. If an update is available, follow the on-screen prompts to install the update. Otherwise, tap OK.
  6. If prompted, review the Attention message and tap OK.
  7. The device is now activated.


Need additional help?  We are here for you!
If you need help or have questions activating your service, please visit and click on “Help.” You will see an orange “Chat Now” button at the bottom of the screen. We are very good at helping get your phone up and running. To view our chat hours click here.