How do I set up Google Voice?

This is managed through Google Voice and not the cellular carrier.

 

If you would like to forward your Twigby phone number to Google Voice and need to create a Google Voice account, please follow the steps below: 

  1. If you are on the computer, go to Google Voice. If you using your cell phone, download the Google Voice app from the Google Play Store (for Android) or App Store (for iPhone)
  2. Open the Google Voice app once the download is complete
  3. Sign into your Google account
  4. Tap Continue to accept the Terms and Condition
  5. To pick your Google Voice number, tap Search
  6. Search by city or area code for a number. Google Voice doesn't offer 1-800 numbers
    • If there aren't any numbers available in the area you want, try somewhere nearby.
  7. Next to the number you want, tap Select. Then follow the instructions
  8. After setting up Google Voice, you can link another phone number

 

If you already have a Google Voice account created and need to forward your Twigby phone number to set up your phone to receive calls, please follow the steps below: 

  1. If you are on the computer, go to Google Voice. If you using your cell phone, download the Google Voice app from the Google Play Store (for Android) or App Store (for iPhone)
  2. Open the Google Voice app
  3. Tap the Menu in the top left corner (icon with three lines) 
  4. Tap Settings
  5. Under Account, tap Linked Numbers
  6. Tap New Linked Number
    • Please note that you can link up to six numbers
  7. Follow the instructions to add your number 

 

If you have a Google Voice account set up but need assistance with turning it on and off, please see the steps below.

To turn Google Voice on:  

  1. On your computer, open Google Voice
  2. Click on the Menu in the top left corner (icon with three lines)
  3. Click Legacy Google Voice
  4. Click on Settings at the top right > Settings
  5. Click the Phones tab
  6. Under your forwarding phone, click Activate Google voicemail on this phone
  7. Follow the instructions to turn on Google Voice

To turn Google Voice off: 

  1. On your computer, open Google Voice
  2. Click on the Menu in the top left corner (icon with three lines)
  3. Click Legacy Google Voice
  4. Click on Settings at the top right > Settings
  5. Click the Phones tab
  6. Under your forwarding phone, click Deactivate Google voicemail on this phone
  7. Follow the instructions to turn off Google Voice

 

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