What is the warranty if I have a previously owned Twigby phone?

Previously Owned Twigby phones have a warranty of 60 days from the purchase date.

Our warranty covers defects in materials or workmanship. It does not cover:

  • Defects arising from damage
  • Normal wear-and-tear or aging
  • Visible, accidental physical damage
  • Liquid damage
  • "Rooted" or "modded" devices

If you’d like to purchase a phone protection plan from a trusted and affordable third-party, you can do so by getting a protection plan from Upsie. They cover your phone from accidents and manufacturer defects such as screen cracks, drops, liquid damage, power failure, and more.

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