Accessory Return Policy

Due to the extremely low retail price of Twigby accessories, accessories orders are nonrefundable unless returned unopened and in conjunction with a 30-day Satisfaction Guarantee account cancellation. Twigby doesn't replace or exchange any accessory purchases. 

If you have any questions, please click the orange "Chat With Us" button at the bottom of the page to be connected to our Customer Support team. They are available for live chat from 8am until 9pm Monday - Friday and 10am until 6pm Saturday & Sunday.