An EMS can consist of anything from an emoji, special character, to a signature. Messages with more than 160 characters are also considered EMS.
If an EMS is sent to a phone without EMS capabilities, it will generally come up as strange characters or a blank message. This happens because the device can not translate the message properly.
Most smartphones can send and receive enhanced messages.
Basic phones do not support the ability to send or receive enhanced messages.
If you have any questions, please click the orange "Chat Now" button at the bottom of the page to be connected with our customer support team. They are available for live chat from 7am until 9pm Monday through Friday and 10am until 6pm on Saturday & Sunday.