Important information about choosing No Data or WiFi Only plans:
At Twigby, we let you choose if you would like to have a data plan. However, we want to make sure you are aware that if you do not choose a data plan, some features may be unavailable depending on the type of phone you are using.
- Basic phone - group texts and picture/video messaging will not be available.
- Android smartphone - group texts and picture/video messaging will not be available.
- iPhone - If connected to WiFi, group text and picture/video messages can only be sent to other Apple devices (iPhone, iPad, Mac, etc.) using iMessage. If you do not have cellular data (and are not connected to WiFi) and have iMessage turned on, normal text messages will not be able to send or receive. You must disable iMessage for regular texting to work.
If you have any questions, please click the orange "Chat Now" button below to be connected to our Customer Support team. They are available for live chat from 7am until 9pm Monday-Friday and 10am until 6pm Saturday & Sunday.