Can I buy phones directly from Apple?

Sure you can. If you wish to purchase an iPhone directly from Apple, be sure to choose the SIM-free version of the phone you order and follow these three steps:

  1. Purchase your SIM-free iPhone from Apple.
  2. Once you have the MEID of the phone you purchased, simply order a SIM card from our Shop page. When purchasing the SIM, you will be asked to select the service plans you want for your phone.
  3. When you receive the SIM card from Twigby, follow the simple instructions provided on the enclosed sheet and your service will be active on the Twigby network within minutes!

If you have activated service but your phone is not working, the phone needs programmed. Click here for instructions on how to program your phone. 

As always, if you need assistance, please click the orange "Chat Now" button in the bottom right hand corner of your screen and a Twigby live agent will be happy to help. To view our chat hours click here.