Can I buy phones directly from Apple?

Sure you can. If you wish to purchase an iPhone directly from Apple, be sure to choose the SIM-free version of the phone you order and follow these three steps:

  1. Purchase your SIM-free iPhone from Apple
  2. Once you have the IMEI of the phone you purchased, simply order a SIM card from us. When purchasing the SIM, you will be asked to select the service plans you want for your phone
  3. When you receive the SIM card from Twigby, follow the simple instructions provided with the SIM card and your service will be active on the Twigby network within minutes

If you have activated service but your phone is not working, the phone needs to be programmed. Click here for instructions on how to program your phone.

As always, if you need assistance, please click the orange "Chat With Us" button at the bottom of your screen and a Twigby Mobile live chat agent will be happy to help. To view our chat hours click here.