How do I activate a Windows phone?

Activating your Windows phone with Twigby is a breeze. Here are a few short steps to follow to get set up:

Windows phone activation:

  1. Open the dialer.
  2. Dial # #72786 #.
  3. In the “Service Tools: menu, tap “SCRTN.”
  4. Tap “OK.” and the phone will reboot and go through Hands-Free Activation.

Profile update:

  1. From the home screen, swipe left to access apps and “Settings.”
  2. Scroll to and select “Settings.”
  3. Tap “Network profile update.”
  4. Tap “Update profile.”
  5. When update is complete, tap “Done.”

Once your phone restarts, 3G/LTE data, voice, and text messaging should be enabled.

If the steps above did not work, we suggest running a factory reset on your Windows phone— this is relatively easy. You'll probably want to back up your phone first.

Software factory reset for Windows phones:

To run a factory reset on your Windows phone from the phone's software, follow the steps below:

  1. Go to “Settings.”
  2. Click “About.”
  3. Reset your phone.
  4. Press “Yes” to confirm.
  5. Then “Yes” to confirm again.

Hardware factory reset for Windows phones:

To reset a Windows phone from the hardware, follow these directions:

  1. From power off, while pressing the “Volume Down” key, press and hold the “Power” button.
  2. When the manufacturer or Windows logo appears, release only the “Power” key.
  3. Once the exclamation mark appears, release the ”Volume Down” key and press the following keys, in order:

                - “Volume Up”

                - “Volume Down”

                -  “Power”

                -  “Volume Down”

After the manufacturer or Windows logo appears, the phone will display two turning gears as it resets. Then the handset will completely reset and restart.

 

Comments