This is a common and great question that we receive quite often. Twigby cannot unlock a phone from another carrier.
The simple answer is to contact the original carrier of the phone, such as AT&T, Verizon, or T-Mobile, and each will help you get your phone unlocked. In some cases, they will need to provide you with an unlock code.
Below, you will find links to each carrier's website where they speak about how to unlock your phone.
Unlock information for the following providers:
At Twigby, we do not "lock" our phones. Rather, we work hard every day to earn your business each month. Simply purchase a low-priced Twigby phone if you find that your current phone cannot be unlocked. The choice is yours.