What is the difference between service address, billing address and account address?

We know this can get confusing, but we've provided short, helpful explanations of each below:

Service Address: The service address is where you will primarily be using the phone. This can be the same as your billing address, or it can be different.

Billing Address: The billing address is the address associated with your credit card—it is used to verify your credit card information. Your billing address is where you receive your statement for the credit card. The billing address must match the address that your credit card company has on file.

Account Address:  The account address is the primary mailing address we will use for any communication to the primary subscriber. This address may be different from the service and billing addresses.

Still need help? Click the orange "Chat Now" button in the lower right hand corner of your screen and a Twigby live agent can assist you. To view our chat hours click here.

Comments