For a new phone, there is a one-year warranty period (from the purchase date) between the owner of the phone and Twigby.
Our warranty covers defects in materials or workmanship. It does not cover:
- Defects arising from damage
- Normal wear-and-tear or aging
- Visible, accidental physical damage
- Liquid damage
- "Rooted" or "modded" devices.
If you’d like to purchase a phone protection plan from a trusted and affordable third-party, you can do so by getting a protection plan from Upsie. They cover your phone from accidents and manufacturer defects such as screen cracks, drops, liquid damage, power failure, and more.