Unfortunately, phones you purchased elsewhere that have been brought to Twigby are not covered under Twigby's warranty.
However, your service is still covered under our 30-day satisfaction guarantee! If for any reason you are not satisfied for any reason, you can cancel your service within 30 days for a full refund! If you have any questions, feel free to click the orange "Chat With Us" button at the bottom of the page, or read more about our 30-day Satisfaction Guarantee.
Additionally, if you would like to purchase a protection plan from a trusted and affordable third-party, you can do so with Upsie. Upsie protects your phone from screen cracks, drops, manufacturer defects, and spills.