Unfortunately, phones you purchased elsewhere that have been brought to Twigby are not covered under Twigby's warranty.
However, your service is still covered under our 30-day satisfaction guarantee! If for any reason you are not satisfied for any reason, you can cancel your service within 30 days for a full refund! If you have any questions, feel free to click the orange "Chat With Us" button at the bottom of the page, or read more about our 30-day Satisfaction Guarantee.
If you would like to purchase a 2-year phone protection plan from a trusted and affordable third-party, you can do so with Upsie. Upsie protects your phone from screen cracks, drops, manufacturer defects, and spills. Just be sure your phone was purchased within the last 120 days in the United States and that you have your receipt as proof of purchase.