How do I bring my own phone to Twigby?

BYOD Tutorial

Need help placing an order to bring your own phone to Twigby? Just follow the step-by-step instructions below. 

  1. Go to twigby.com
  2. Enter your phone's IMEI to check your phone's compatibility
    • Note: Click the orange "Need Help with your IMEI?" for steps on how to find your phone's IMEI
  3. Click the box next to "I'm not a robot" and then click on "CHECK PHONE"
  4. If your phone is compatible with our network, you will be prompted to get a Twigby SIM card. Click on the "GET YOUR FREE SIM CARD" button
  5. Create a new Twigby account if you do not have one. If you do, choose "sign in" to log into your existing Twigby account
  6. Next, you will see the SIM card in your cart. Choose "Checkout"
  7. Enter your Shipping Address and choose your preferred shipping method. Then click "Continue
  8. Review your order and ensure everything is correct
  9. Under "Promotion Codes", enter any promo codes you may have and select "Apply"
  10. If you were referred by a friend, enter their full name and phone number in the "Referral Rewards" section. Then click on the "Add Referral" button
    • Note: The referral amount will be applied to both accounts after your service has been active for 45 days
  11. If paying for shipping, in the “Select Payment” section, choose how you will pay to complete your purchase
    • Note: If entering your credit card number, do not use dashes or spaces
  12. If you are not paying for shipping, click on the "Purchase" button to complete your purchase
  13. You will receive an email from Twigby once your order is submitted and again when your order is shipped

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