Caller ID - What you need to know

Basic Caller ID

Basic Caller ID is a built-in Twigby Mobile feature that allows your phone to identify an incoming caller by displaying the phone number of who is calling. If you receive a call from someone within your phone contacts, their name will display as well. If you would like to see names for all callers, please see our next option, Caller ID with SPAM Filter.

Caller ID with Name including Call SPAM Filter: Only $2.75/month

Now you can put a name to unknown callers. See the full name, city, and phone number of callers, regardless of whether they are in your contacts list. To add Caller ID with Name including SPAM Filter to your line, simply follow the steps below.

1. Log into your Twigby Mobile account
2. Go to "ACCOUNT SETTINGS". If you do not see it, tap on the orange menu icon . Then you will be able to choose "ACCOUNT SETTINGS"
3. Scroll down to "LINE SETTINGS" and select the desired line from the drop-down menu (if you have multiple lines)
4. Click on "Caller ID Name"
5. Read the disclaimer and click "Add To Cart" to confirm adding the enhanced feature
6. Select "Checkout"
7. Choose how you will pay under the "Select Payment" section to complete your purchase

How to block outgoing (your name) Caller ID

Outgoing Caller ID is how people recognize that it is you calling them. If you wish to block this feature so your phone number is not displayed to the person you are calling, simply follow the steps below.

1. Log into your Twigby Mobile account
2. Go to "ACCOUNT SETTINGS". If you do not see it, tap on the orange menu icon . Then you will be able to choose "ACCOUNT SETTINGS"
3. Scroll down to "LINE SETTINGS" and select the desired line from the drop-down menu (if you have multiple lines)
4. Click on "Caller ID Block"
5. Read the disclaimer and click "YES" or "NO" to confirm your selection