When will I know what my new phone number is?

If you purchased a Twigby phone:

When our inventory department fulfills your order, they will activate your phone before shipping it. You are then sent a welcome e-mail which has your account information, including your phone number.

If you brought your own phone:

When you activate your line, you will receive a confirmation page with instructions on how to program your phone to our network. At the top of this page, you will see your phone number. Additionally, you will receive the same welcome e-mail which has account information including your phone number. 

Welcome to Twigby, we're happy to have you as a new customer!