When will I know what my new phone number is?

If you purchased a Twigby phone:

Once you receive your new phone from Twigby, you will be directed to the website to activate service. It is after completing this process that you will receive your phone number. Additionally, you will receive the same welcome e-mail which has account information including your phone number. 

If you brought your own phone:

When you activate your line, you will receive a confirmation page with instructions on how to program your phone to our network. At the top of this page, you will see your phone number. Additionally, you will receive the same welcome e-mail which has account information including your phone number. 

Welcome to Twigby, we're happy to have you as a new customer!

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