What are my shipping options when purchasing from Twigby?

Shipping Methods

  • Standard Shipping (5 - 7 business days for phone orders, 6 - 10 business days for SIM card orders)
  • Accelerated Shipping (3 - 5 business days)
  • Express Shipping (2 - 3 business days)

Track Your Shipment

  • After your order has been fulfilled and sent out, you will receive an e-mail with shipping information and your tracking number. 
  • The tracking number is an online tool that allows you to follow each stage of the shipment process and gives real time updates on where your package is.
  • Please note that if you order a SIM Card with Standard Shipping you will not receive a tracking number for your order.  

Other Details About Shipping

  • Business days to receive your order are estimates. These estimates are not guaranteed and are calculated beginning on the day the order is placed.
  • Orders will be delayed if they are deemed suspicious or if additional information is required for processing.
  • Delivery times are estimates and include the processing and shipment of the order. Orders placed after 2pm CST will be counted in the next business day. 
  • If you ordering more than one phone, all items must be shipped to the same address.