My phone won't power on. What should I do?

Here are few simple steps to try if your Twigby wireless phone will not power on.

  • Plugging the phone into the charger - it can take up to an hour (or more) before it can power on
  • Press and hold the power button
  • Remove and replace the battery (if the battery is removable)
  • If it is not charging, try a different outlet, charging brick or power cord

If none of these tips help to turn your phone on, please click "Chat With Us" at the bottom of the page to chat with one of our customer support representatives.