How do I change or delete the credit card on file?

A credit or debit card must remain on file at all times. Additionally, there must always be a card that is marked as the primary credit card. The primary card is the one that will be automatically charged for service each month.

To delete or remove a card from an account, make sure another card is marked as primary and then click the "Remove" button.  

To add a new card:

  1. Log in to your Twigby account
  2. Click "Account Settings" 
  3. Under Account Settings, there is a section called "Primary Credit Card"
  4. Click "Edit" in this section
  5. First, you will add your new card information, then click "Save."
  6. Next, you can click "Make This My Primary Card" for the new one.

To delete a card:

  1. Follow steps 1-4 above
  2. Find the card you wish to remove (under the area to add a new one) and select "Remove."

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