How do I change or delete the credit card on file?

A credit card cannot be deleted from an account until a new card is added. A card must remain on file at all times.

To add a new card:

  1. Log in to your Twigby account
  2. Click "Account Settings" 
  3. Under Account Settings, there is a section called "Primary Credit Card"
  4. Click "Edit" in this section
  5. First, you will add your new card information, then click "Save."
  6. Next, you can click "Make This My Primary Card" for the new one.

To delete a card:

  1. Follow steps 1-4 above
  2. Find the card you wish to remove (under the area to add a new one) and select "Remove."