Alcatel Elevate


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Steps to activate your Alcatel Elevate

  1. Turn the device on by pressing the Power/Lock key.
  2. Note: The device can complete all Hands Free Activation steps with no user interaction.
  3. If the Hands Free Activation fails to activate successfully, up to 5 additional activation attempts will be offered. If all attempts to activate fail, alternate activation methods will be necessary.
  4. The Hands Free Activation process will begin automatically.
  5. Once the device is activated, tap OK.
  6. The device will reboot, then check for a firmware update. If an update is available, follow the on-screen prompts to install the update.
  7. If no update is available, tap OK.
  8. Tap DONE once the setup wizard is complete.
  9. The device is now activated.
  10. Note: If the Hands Free Activation is unsuccessful, complete the Initial Sign In and First Use tutorial and then complete the Update the Data Profile tutorial.

Need additional help?  We are here for you!

If you need help or have questions activating your service, please visit and click on “Help”. You will see an orange “Chat Now” graphic at the bottom of the screen. We are very good at helping get your phone up and running. To view our chat hours click here.

View the full Alcatel Elevate User Guide: