How can I turn data off and on?

You can turn data off and back on by following the instructions below:

  1. Log in to your Twigby account here
  2. Click on "ACCOUNT SETTINGS". If you do not see it, tap on the orange menu icon Orange-Menu-Icon.jpg. Then you will be able to choose “ACCOUNT SETTINGS”
  3. Scroll down to "LINE SETTINGS" and select the line you would like to make changes to (by using drop-down box, if you have more than one line)
  4. Under "Feature Controls", select "Data Access"
  5. You will be asked if you are sure you want to turn your data service off or back on
  6. Click "Confirm"

 Please note that monthly plan charges will still apply for the data package you have chosen for the month.