How do I change phones?

If the time comes that you would like to switch to a different phone, we try to make it as simple as possible.

If you already have the phone:

1. Log into your Twigby account

2. Click on account settings


3. In "Line Settings," select the line you want to switch phones on

4. Scroll down to “active phone” and click "change phone"


5. Enter the MEID of your new phone

6. Click Confirm

If you want to purchase a Twigby phone:

To replace the phone you already have, please chat with us by clicking the orange CHAT NOW button at the bottom of the page. We are here to help!