If you buy and receive a Twigby phone but then decide that the phone or coverage is not a good fit for you, simply ship the undamaged phone back to us within 30 days of its receipt in the original condition along with all accessories, the box, and printed material. You will also need to be sure to remove your device lock from your phone.
Motorola and HTC do not have a special device lock. They rely on Google's Android Device Manager.
HOW TO REMOVE A GOOGLE ACCOUNT FROM YOUR DEVICE USING GOOGLE'S ANDROID DEVICE MANAGER:
- Open the Settings menu on your device
- Under "Accounts," touch the name of the account you want to remove.
- If you're using a Google account, touch Google and then the account.
- Touch the menu icon in the top right corner of the screen.
- Touch Remove account