Cell Phone Service for Tweens: Five Things to Consider

With so many options of cell phone service for tweens, there are a few things that you should really consider. Since many of us at Twigby are parents ourselves, we know the worries that arise when making this decision. After all, you’re giving your tween a whole new way to connect with the world! But, we also know the reasons why many parents allow their tween to have a cell phone. Below is a list of what you should consider when making this important decision.

  1. Should I purchase a basic phone or smartphone?

When we think about cell phones, many times it can be easy to forget that quality flip phones and quality qwerty keyboard phones, are still available to purchase and one of the smartest options when considering your tween’s first cell phone. Tweens can still get unlimited texts and 300 minutes with Twigby’s $9 a month plan, and you don’t have to worry about them accidentally or purposefully finding something inappropriate on the internet.

However, there are still many parents who want their tween to have access to the internet and apps, if for nothing else, to be able to install a GPS tracker app from the App Store or the Google Play Store. These apps can be a great way to teach your tween responsibility, and you can rest easy knowing where they are at all times. Also, there are many great educational learning apps available through the App Store and Play Store. Simply put, when monitored correctly, smartphones can be a great tool for education and for learning responsibility while still being controlled to make for a safe experience for every member of your family (we’ll talk more about this below).


  1. How much should I spend on their first phone?

In a few short words – not a lot. Phones are bound to be dropped, cracked or broken by tweens. Even parents break our phones from time to time, so buying a $400 cell phone for a tween’s first phone doesn’t make a whole lot of sense. Also, with many affordable options, both in basic phones and smartphones, we can’t think of a reason why you’d ever need to spend over $100 on a high-quality cell phone for your tween’s first phone. In fact, at the time of writing, Twigby offers many smartphones under $100 in our shop!

  1. What is the best option for their monthly plan?

Finding the right cell phone service for tweens at the right price can be tough. At Twigby, we’ve worked hard to create plans that match the usage needs of everyone in the family particularly well. Shared family plans are a thing of the past. We know that not everyone uses the same amount of data or minutes each month. You shouldn’t have to pay more for unwanted minutes or data just to keep your family’s lines together. To fix this conundrum, Twigby offers families individual lines to select the plan that’s best for that person.

Now, you just need to decide how many minutes and how much data – if any – you want your tween to have on their line. You can create their plan in a matter of seconds using our plan comparison tool.


  1. Does the phone come with a warranty?

Much like when buying a new cell phone for yourself, you should always consider whether the cell phone will come with a warranty when buying your tween’s first phone.

The good news is that all Twigby phones come with a 30-day warranty from purchase date. Additionally, after 30 days new phones will still have a 1 year warranty through the manufacturer. See our complete warranty information here.

  1. How do I turn on parental controls?

Parental controls are a great tool to have in your corner when giving your tween their first cell phone. There are many ways to block unwanted content, GPS monitor, and more on your tween’s phone, especially on smartphones.

At Twigby, we also provide easy access to simple plan usage tracking tools and custom service filters. Add our Free Overage Protection on top of this, and you’re all set to monitor your child’s phone use. We also provide links to free apps that you can download and use to help block inappropriate websites, see where your tween's phone is located with GPS tracking, and more. Imore.com also has put together an excellent comprehensive guide of all the parental controls Apple offers for its iPhones.


Buying your tween their first cell phone is a serious decision that requires serious consideration. With the 5 considerations listed above, we hope you feel informed and secure about this process. Twigby offers multiple options for your tween's their first phone without spending too much.